If you have any issue with your custom embroidered or printed Patch Brigade item, a return, or damaged item, please include your contact info or order # and a description of your issue. Exchanged or returns will be allowed 30 days after purchase date.

    1. You may exchange a product for up to 30 days upon original purchase.
    2. We may ask for you to e-mail a picture of the item and it’s condition.
    3. Returns must be original / sell-able condition.
    4. Refund will be giving back to the original method of payment.
    5. Patch Brigade will pay the shipping for any damaged or manufacture defective products that             are our fault 


Return shipping of accidental purchases or unwanted items will be the responsibility of the buyer.

We will contact you back ASAP with a resolution to your issue.  915-479-8917  TXT/VM


As of July 20th 2020, this is the NEW Patch Brigade ... WELCOME!  We have recently switched site providers to upgrade the quality and efficiency of our site.  We have eliminated several issues and traded them for reliable features to run smoother.  In doing so, we were NOT able to transfer over user data or orders.  This means any previous guests will have to create a new account.  Wholesale distributors; please message us to get your new instructions from us.  APO/FPO/DPO addresses, PLEASE EMAIL/MESSAGE US TO ORDER.  Sorry for the trouble while we work stuff out. Thank you! - Patch Brigade

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